Last update: 15 Jan 2025

Privacy Policy — CyberFOX VPN

CyberFOX VPN (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our VPN service and visit our website.

1. Information We Collect

We do not collect or store personal information such as names, email addresses, IP addresses, or browsing activity, except when voluntarily provided via support requests.

2. Use of Information

Any limited technical data (e.g., session metadata) is used solely for:

Maintaining your VPN connection
Processing payments through secure third-party providers
Improving service performance

3. Cookies and Tracking

We use only essential cookies to maintain session continuity. No analytics or advertising cookies are used.

4. Third-Party Processors

We employ independent, GDPR-compliant processors for payment and infrastructure. These processors act as data controllers for payment information.

5. Data Retention

We retain non-personal technical data for the minimum time necessary to deliver and maintain the service. No long-term storage is applied.

6. Security Measures

We implement technical and organizational safeguards to protect your data, including encryption, access controls, and regular security audits.

7. Your Rights

You have the right to:

Request deletion of any voluntarily submitted data
Obtain information on what minimal data is held (if any)
Object to processing where applicable

To exercise your rights, please contact us at cyberfoxvpn@protonmail.com.

8. International Transfers

Your data may be processed in countries outside your own. We ensure that any cross-border transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last update” date above will reflect any changes.

10. Contact

If you have questions or concerns about this policy, contact us at cyberfoxvpn@protonmail.com.