Last update: 09 Jan 2025

Refund Policy — CyberFOX VPN

We value your satisfaction and aim to provide a reliable and secure VPN service. However, if you're not fully satisfied, we offer a 7-day money-back guarantee, subject to the conditions below.

1. Eligibility for Refund

You may request a refund within 30 days from the date of activation, under the following conditions:

• Usage must not exceed 15 GB of data.
• The request must be submitted within 7 days of purchase if the service was not suitable for your needs.
• Refunds are not applicable after 30 days of activation, regardless of usage.

2. How to Request a Refund

To initiate a refund, please send a request to cyberfoxvpn@protonmail.com including:

• Your transaction ID
• Your authorization code
• The reason for the refund request

Refunds will be issued to the original payment method used during purchase.

3. Non-Refundable Situations

Refunds may be declined if:

• Usage exceeds 15 GB
• The request is made after the 30-day period
• There's evidence of abuse, fraudulent behavior, or violation of our Terms of Service

CyberFOX VPN reserves the right to deny refund requests that do not comply with the above criteria.